If a pipe has burst, shut off the water and call (858) 363-8298: a person answers 24/7 and sends a licensed plumber for burst pipe repair in Bandera, TX. The plumber finds the break, repairs it with a section repair, a reroute or a new run, and tests the whole system before leaving, because a freeze rarely splits a line in only one place. You get the price before work starts.
First five minutes: shut off the water at the meter or the well pump breaker
Shut off the water now, at the main valve or meter if you are on city water or at the well pump breaker if you are on a well, then call (858) 363-8298. Every minute the water runs adds to the damage, and a burst pipe repair in Bandera, TX always starts with stopping the flow. Work through these steps in order:
- On city water (inside Bandera city limits): close the main shutoff where the line enters the house. If you cannot find it or it will not turn, close the valve in the meter box near the street.
- On a well: switch off the well pump breaker, usually a double breaker labeled "well" or "pump" in the main panel or in a box at the well house. Then close the house valve after the pressure tank, or the tank will empty through the break.
- Protect the water heater: turn off the breaker for an electric heater, or set a propane heater to off or pilot. If its lines drain, an electric element can burn out within moments.
- Relieve the pressure: open a faucet at the lowest point in the house to drain what is left in the pipes.
Signs of a burst or frozen pipe
Not every break announces itself with a spray. Watch for:
- No water, or a trickle, at one fixture during a freeze. That line is frozen. It may not have split yet.
- Frost on an exposed pipe, or a bulge in a copper line or a fitting.
- Water coming back with a hiss or a gush when the weather warms and the ice melts. Many splits only leak once they thaw.
- The well pump running nonstop, or the meter spinning, with every tap off.
- A wet ceiling, a stain on an exterior wall, or water in the crawlspace. Lines in attics and outside walls freeze too, not only the ones under the house.
- A sudden drop in pressure through the whole house.
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Burst pipe emergencies we handle: frozen lines, split PEX and copper, broken yard lines, failed fittings
The plumber we send handles the full range of broken water lines:
- Frozen lines that split. Water expands as it freezes. Copper splits along its length. PEX stretches and often survives, but its brass and plastic fittings can crack or pull apart.
- PEX is not freeze-proof. It tolerates a freeze better than copper, but repeated freezes, tight bends and fittings still fail, so PEX runs in cold spots need the same protection.
- Old galvanized, CPVC and polybutylene pipe. Brittle with age, these crack in a hard freeze or under a pressure spike.
- Broken yard lines. The line from the well to the house, and the runs out to barns, troughs and guest cabins, are often shallow because of the rock. A break shows up as a soggy patch, a pump that will not stop, or pressure that keeps falling.
- Failed fittings and connectors. Washing machine hoses, toilet and faucet supply lines, push-fit couplings and water heater connectors. Not every failure is the cold; a pressure switch set too high or a failed regulator can do it too.
For everyday drips and leaks that are not flooding anything, our plumbing repair service is the better fit.
Hill Country freezes: exposed well heads, pressure tanks and pump houses
Hard freezes are not constant here, so a lot of local plumbing was never built for them. The February 2021 storm cut power and water across Texas, and on rural properties the two failures stacked up. No electricity meant no well pump, no heat lamp and no heat cable, so lines in well houses and under floors froze solid.
The weak points on a well system are predictable:
- The pipe where it rises out of the ground at the wellhead
- The pressure switch and the small tube that feeds it, which can freeze first and leave the pump running when it should stop, or idle when it should run
- Pressure tank fittings, the gauge and the tank tee
- Uninsulated pipe in a well house with gaps in the walls or a door that does not close
Properties up the river around Medina, which sits higher and colder than Bandera, see these breaks first. A few hours of prep before a forecast freeze saves most of them, and our guide on keeping well house pipes from freezing covers insulation, safe heat sources and what to leave dripping. Repairs to the pressure tank, switch and the line from the wellhead are part of our septic and well plumbing work.

Need a plumber now? A real person answers, day or night.
Answering 24/7Every plumber we send is licensed and insured in Texas.
After the thaw: pressure-test the whole system
A freeze that split one pipe often weakened others. After the repair, the plumber restores water slowly and checks the rest of the system: the pressure holds with everything off, the pump does not restart on its own, the water heater connections and the outdoor faucets are tight, and the meter stays still. A line that only cracked can start leaking a day later, so watch ceilings, the crawlspace and the pump for the next few days.
Pier-and-beam houses, cabins and manufactured homes: pipes under the floor
Much of the older housing in the county sits off the ground: pier-and-beam ranch houses, river cabins and manufactured homes. Every supply line under the floor lives in outdoor air. A missing skirting panel or an open vent lets a north wind across the pipes, and one night in the low twenties can freeze a run that has been fine for years. Heat tape that has failed, or was never plugged in, is a common find.
In Lakehills, where many homes began as weekend lake cabins, plumbing often runs exposed under the floor with little insulation. When a pipe breaks under the house, the signs are a soft or cold spot in the floor, a musty smell, the sound of running water with every tap off, or a well pump that cycles with nothing in use.
Tell the dispatcher how to get into the crawl space; a removable skirting panel or a floor hatch saves time.
Need a plumber now? A real person answers, day or night.
Answering 24/7Every plumber we send is licensed and insured in Texas.
Vacant cabins, rentals and second homes
The worst freeze breaks are the ones nobody sees for a week. A river cabin, a lake house or a rental between guests can lose a pipe on Tuesday night and flood until the next arrival. If a place will sit empty through cold weather, either keep heat on in the house and the well house, or winterize it properly: shut off the water and the well pump, drain the lines from the lowest point, drain or shut down the water heater, and leave the faucets open. An automatic shutoff valve that closes the main when it senses a leak is worth considering on a property nobody checks daily. Our guide to freeze-proofing a well house and pipes covers the full list.
Finding the break: slab, wall, crawl space or the line across the yard
A hidden break takes method. The plumber usually narrows it down like this:
- On city water: with every fixture off, watch the meter. If it moves, water is leaving somewhere.
- On a well: with every fixture off, watch the pressure gauge. If pressure drops and the pump kicks on with nothing running, the system is leaking.
- Isolate sections: close the valves to the house, the barn line and the yard hydrants one at a time. The section that loses pressure holds the leak.
- Slab: a warm patch on the floor over a hot line, damp flooring or new cracks. The plumber may use listening equipment or a thermal camera.
- Walls: stains, bubbling paint and swollen baseboards.
- Yard: a green or soggy strip in dry weather, or a soft spot over the line.
Need a plumber now? A real person answers, day or night.
Answering 24/7Every plumber we send is licensed and insured in Texas.
Repair options: section repair, reroute or replacing the run
The right repair depends on the pipe around the break:
| Option | When it fits | What to know |
|---|---|---|
| Section repair | One break in otherwise sound pipe | The damaged piece is cut out and new pipe spliced in. Fastest way back to water. |
| Reroute | A leak under a slab or in a line that is hard to reach | A new line runs through the walls, attic or crawl space and the old one is abandoned, which avoids breaking concrete. |
| Replace the run | Old galvanized or brittle pipe, or a yard line with repeated breaks | More work now, fewer emergency calls later. |
At night or in a hard freeze, the plumber may make a sound temporary repair to get water back on, then finish the permanent repair in daylight. You will be told which one you are getting. If hot water went out with the break, see our water heater repair page.

What affects the cost of a burst pipe repair
You get the price before work starts. What moves it:
- Where the break is. An exposed pipe in an open crawlspace is quicker than one in a finished wall, under a slab or under a driveway.
- How much pipe failed. One split is a section repair; a freeze that cracked several fittings or a run of brittle pipe takes longer.
- Finding it. A hidden leak may need isolating sections, listening equipment or a thermal camera before anything is cut.
- The repair method. A reroute or a new run costs more than a splice and solves more.
- Timing. Nights, weekends, holidays and freeze nights can carry different rates.
- Access and distance. A tight crawlspace, a locked well house or a ranch at the end of a long road add time.
- Restoration. Drying, drywall and flooring are separate from the plumbing and often handled by a restoration company.
Need a plumber now? A real person answers, day or night.
Answering 24/7Every plumber we send is licensed and insured in Texas.
How 24/7 dispatch works: live answer, nearest plumber, price before work
- A live answer. Calls to Bandera Plumbers are answered 24 hours a day, 7 days a week, including holidays and freeze nights.
- A few quick questions. Address and gate code, city water or well, whether the water is off, and where the break seems to be.
- The nearest available plumber. We send whoever can reach you soonest and give you an honest estimate, not a promise. From Bandera, Pipe Creek homes along SH 16 are roughly 10 to 15 minutes away, Medina 15 to 20 and Lakehills about 30, before ranch roads and gates. In a hard freeze, expect longer waits.
- A price before work. The plumber looks, explains the repair and gives you the price before starting.
- The repair and a test. The line is repaired, pressure restored and checked for leaks.
Every plumber we send is licensed and insured in Texas. You can see every community we cover on our service areas page.
What to photograph for your insurer before cleanup
Your insurer decides what is covered, not the plumber. Good records help either way. Once the water is off and the area is safe, take:
- Wide photos of each wet room before you move anything
- Close-ups of the break, the failed fitting and the water line on walls and cabinets
- Damaged flooring, furniture and stored items
- The water meter or pressure gauge reading
- Notes with times: when you found it, when you shut the water off, and who you called
Ask the plumber to leave the broken section of pipe or the failed fitting with you, and to describe the cause on the invoice. Then start drying: fans, open windows if the weather allows, and a restoration company for soaked drywall, insulation or subfloor. Never walk into a flooded room where water may reach wiring.
Why call Bandera Plumbers for burst pipe repair
Talked through the shutoff while you wait
The person who answers walks you through the meter valve or the well pump breaker and the tank valve, so the water stops before the plumber arrives.
Built for well houses and crawlspaces
Pressure tanks, wellhead risers, pier-and-beam crawlspaces and shallow yard lines are where Hill Country freezes break pipe, and they are normal work for the plumbers we send.
Honest about freeze nights
When half the county is frozen, calls stack up. You get a straight estimate, not a promise, and a temporary repair to restore water when that is the sensible first step.
Licensed, insured and priced up front
Every plumber we send is licensed and insured in Texas, and you approve the price before the repair starts, nights and holidays included.
Burst Pipe Repair questions from Bandera County
How do I shut off the water if I am on a well?
Turn off the well pump breaker first, then close the main house valve on the line after the pressure tank. The breaker is usually a double breaker labeled well or pump, either in the main panel or in a box at the well house. Stopping the pump is not enough on its own, because the pressure tank still holds water under pressure and will push it through the break. Also turn off an electric water heater's breaker so its elements do not burn out if the lines drain.
How quickly can a plumber reach me in Bandera County?
It depends on where the nearest available plumber is when you call, so there is no fixed arrival promise. As a rough guide from Bandera, Pipe Creek is about 10 to 15 minutes, Medina 15 to 20 and Lakehills about 30, and ranch roads, gates and low-water crossings add to that. During a hard freeze, calls stack up across the region and roads can ice. You will get an honest estimate on the phone, and shutting off the water yourself protects the house while you wait.
Does a burst pipe repair cost more at night or on a weekend?
It can. After-hours rates can differ from daytime rates, and the plumber doing the work sets them. What does not change is that the plumber gives you the price before starting, so you can decide before any work is done. The size of the break, where it is, access to it and the repair method usually affect the cost more than the time of day.
My pipes froze but have not burst. What should I do?
Open the faucet the frozen pipe feeds, then warm the pipe gently, starting near the faucet and working back. A hair dryer, a space heater kept well clear of anything that can burn, or warm towels all work. Never use an open flame or a torch. Keep an eye on the pipe as it thaws, because a crack often only leaks once the ice melts. If you cannot find the frozen section, or you see a bulge or a split, shut off the water and call.
Will frozen pipes thaw on their own?
Usually, once the sun is up and temperatures climb, but waiting has risks. A line that thaws on its own may already be split, and it starts leaking the moment the ice melts, often while nobody is watching the crawlspace or the well house. Open the faucet on that line so you see water when it comes, check under the house and in the well house as the day warms, and keep the shutoff within reach.
Where do pipes usually burst in a Hill Country house?
Wherever water sits in cold air: supply lines under pier-and-beam floors and manufactured homes, the fittings around the pressure tank and the switch tube in an unheated well house, the riser at the wellhead, hose bibs left with a hose attached, and long yard lines where they come up out of the ground. Lines in attics and exterior walls freeze too. Bathrooms and kitchens on the north side of the house are the usual first spots indoors.
Still have a question? Ask the person who answers the phone.
Answering 24/7Every plumber we send is licensed and insured in Texas.



